I finally decided that I am done with Lexis Nexis Time Matters. It's horrible, really. The forms are complicated. The user interface is bloated. They don't make it for the Mac. If you remote into it, as many solo practitioners do from the courthouse, the road, or from a home office, it crashes the program a good bit of the time. The program crashes on its own. To become genuinely proficient in it requires hours of one on one instruction by someone who is a specialist. It is one of those applications that has become an end to itself rather than a means to an end.
This month, we are trying out Rocket Matters, a cloud based practice management solution. So far, the thing just works. The interface does a few things well, and it does it all simply. The tech support people are friendly and helpful, and I can log into it from any computer.
The interesting thing is that my assistant told me that she has been putting stuff on TM because she felt like she had to.
Case closed.
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